Frequently Asked Questions
Please read our FAQ before sending us a message.
We offer a 12 months warranty on every watch purchased through our site. The warranty applies to the mechanism(movement) only. This does NOT cover any issues that arise from mishandling, water, wear and tear, scratches, etc. The warranty is valid on the moveable parts internally only and will be determined by our certified watch maker.
You can checkout simply through our homepage. We offer a direct wire transfer option, all major credit cards through Paypal and Amazon Pay, and a Third Party Financing Program through Affirm.
We will allow returns if you notify us within 24 hours after the receival of the watch.
We will only accept returns if the item is in the exact condition as when it was shipped (must be unworn, if stickers were intact they must still be in the original locations and never removed, etc) and refunds will not be given until the watch is received back and carefully inspected.
The cost of the return shipping will be the responsibility of the buyer which will be withheld from the refund amount. All watches will be thoroughly inspected upon receival to make the determination if the item is eligible for a refund. If we feel the item has been worn, the item may be subject to a partial refund, with the expenses of turning the item back to the original condition, on the buyer.
Yes. Please fill in the details of your watch using our sell form to contact us and determine a sell/trade in value.
Send us a message
Do not hesitate to reach out to us with any further questions.